Group Told to Leave Restaurant Because Other Customers Felt “Threatened”

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After 2 hours of patiently waiting to be seated at Wild Wings Cafe in North Charleston, SC, 25 close friends and family were asked to leave. Why? A customer felt threatened.

Michael Brown and his family were approached by the shift manager and told that there was a "situation". Brown explained to WNEM TV 5, “She said there’s a situation where one of our customers feels threatened by your party, so she asked us not to seat you in our section, which totally alarmed all of us because we’re sitting there peaceably for two hours. Obviously, if we were causing any conflict, we would have been ejected out of the place hours before"

When the shift manager realized that one of the members of the group had taken his phone out to record the conversation, she got irate.

Brown went on to explain, “I asked her – I want to be clear with you. I said, so you’re telling me I have to leave? She said I have a right to deny you service. I said so you’re asking me to leave because you’re upset because he was recording you. After we have waited for two hours, and after you’ve already pretty much discriminated on us. And she answered yes.”

Brown and other members left the restaurant and called the offices of Wild Wing Cafe, only to be unanswered. But that wouldn't be the last of it. They did what has proven to be a useful resource in making your voice heard. They went to social media.

One of Brown's friends posted to Facebook:

I will never go to Wild wings cafe in N. Chs again! We (Party of 25 family and friends) waited 2hrs, patiently and were refused service because another customer (White) felt threatened by us. This type of racial discrimination is un acceptable and we have to put a STOP TO IT. The manager looked me dead in the face and said she was refusing us service because she had a right to and simply she felt like it. DO NOT SUPPORT THIS ESTABLISHMENT… PLEASE SHARE THIS POST.. We need your help.

Wild Wings Cafe quickly responded to the Facebook post for damage control and reached out to Brown personally offering an apology and a free meal. He declined and said, “We weren’t coming there for a free meal. When we came there that night, we were coming to patronize the business. This is not a situation where you can just give us a free meal and everything is ok because it’s deeper than that.”



Once again, we're seeing discrimination reminiscent of the 1960's. This is the racism that continues to plague America, particularly blacks that everyone would love the luxury to ignore so we can just "get over it".

The racism in this scenario was no longer isolated to just the customers when the restaurant vouched for the customer's request to not let a family sit near them as if it was some official policy. And to throw a free meal in to pacify those who were wronged was insulting, yet exactly the same remedy given when any uncomfortable issue is brought to the surface. The "here, take this and leave" technique they count on us to fall for because we can't see what they're trying to do. But it's a new day, I have feeling this family will continue taking necessary action to make sure this excuse of a restaurant learns its lesson.

What are your thoughts?

https://www.facebook.com/WildWingCafeNorthCharleston

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Author: DerrickJaxn

Derrick Jaxn is a lifestyle blogger, motivational speaker, and author. He consistently delivers raw truth with a passion and can emotionally connect with anyone no matter how alone you thought you were. If you read it, there's a good chance he writes it, but you won't get it like this from anywhere else. Follow him on Twitter & Instagram @DerrickJaxn.

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52 Comments

  1. It’s sad that some think that this type of treatment is acceptable.

    If you have been wronged, speak up and speak out…share the story with your local news station/paper.

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  2. I would like to say I can’t believe it but unfortunately this goes on a lot more than we hear about. I promise you if a person of color would have made the same request it would have went a different way. Just really hate that we are still at this place.

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  3. Unfortunately, the restaurant manager’s response to the ‘uncomfortable’ customer’s request did not surprise me. This kind of racism occurs more than we are willing to openly admit at times. Some people do want to see racism as a ‘thing of the past’. However, the repercussions and scars of that era have yet to be healed. I applaud the family for responding peacefully even in their expression of disgust for how they were treated. I also appreciate and agree with their decision not to take the free meal offered to pacify the situation. This business will take a hit financially. I feel that I would have responded in a similar way to the family. I would have wanted proof of the manager’s conversation, hence the recording. I would also have rejected the ‘dust it off your shoulders’ apology from the restaurant. Personally this all makes me quite sad.

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  4. WELL…. MAYBE THE CUSTOMER SHOULD STAY AT HOME IF THEY ARE SO AFRAID!!!!!

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  5. I am white. I don’t care about other patrons of any establishment I go to eat at with my family, regardless of race , gender, or creed. The business should have taken the same stand! They are there to make money, period. NOt to placate the sorry excuses of a by gone era and ideals that are dead! Racism is dead, rather it should be. I am a US Marine, and have been in combat with my brothers that are Mexican, Black, White, and Asian. There is no distinction due to color, only in their actions and attitudes, I can only dream that everyone had the same outlook.
    To you Derrick, after reading a post I accidently came across a few months ago, sir you are amazing! ROCK ON!

    Respectfully, Your friend
    Jamie Taylor

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    • Thank you Jamie, I appreciate you taking the time read this article and share your feedback

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  6. This article of racism is very fitting, but SAD in that it exemplifies, that right here today, as we celebrate (on 08/29…started today) ‘The March On Washington’, where Dr. Martin Luther King gave his infamous and declarative, “I Have A Dream” speech, that generations later “we” are still at this height and form of racism; and I say height to indicate that there will probably always be some form of it, but this is ridiculous!

    I am proud of the group of individuals for taking a stand for their rights and denouncing the restaurant’s insulting and unauthentic form of “apology”….a free meal..seriously! If they couldn’t gain service as paying patrons, are they now to trust free food pushed in front of them…really!

    When these types of bold, outward incidents of racism occur the response needs to be just as bold for justice. Don’t allow the hard work and fight for equality by Dr. Martin Luther King and other civil rights leaders alike to go in vain; but instead, let it resonate in your very being to DO SOMETHING about it! And these individuals did just that…use social media or whatever justifiable actions necessary! But again, do something.

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  7. To me it’s horrific that something like this happened in our day and age !! What is the matter with people ? It’s sickening !! I feel so awful for these people that were asked to leave, it’s so humiliating for them !! I am glad they are taking this online and I hope every single person reading this will share it !! Put yourselves in their place,if you are black or white how would you feel if this happened to you !!!

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  8. Racism is still very real here in the South. Being a white woman I see more than my fair share of racism. People are so forthcoming when they think you are one of “them.” Sly racial remarks that I as a white woman should be “in” on and blatant demeaning comments I should be okay with. In a restaurant, especially while walking alone, perhaps from the bathroom or meeting my family as I walk in late, I get wide grins and accepting nods as I pass to make my way to my seat….. and then it hits them. As I approach my destination, every word spoken, nod given, and smile flashed is now second guessed as I squeeze into a booth with my black husband and four biracial brown children. Looks of confusion and disgust sweep the crowd of patrons. They are now second guessing their acceptance of me or possibly how I personally reacted to something maybe they shouldn’t have said. Why are you still so dumbfounded people? When questioned why I, (a pretty white girl) chose to be with someone like “him,” I had to answer the question honestly.
    Well, to be honest, I tried to find someone that was as far from who my father was as possible. My father was a white man, obviously. He was someone who broke my mother’s heart over and over again with his drug use, criminal activity, jail sentences, and multiple girlfriends. He was uneducated and rarely kept a job, well a legal one anyway; and not to mention the fact that he and my mother had never married and I had only met him twice in my life, he must have had better things to do in his life. I knew that I wanted something for out of life than what someone like my father could give me.
    My husband, the black man, is a military veteran with a Bachelor’s degree in Business Administration. He is from a very spiritual family who trust more in God than they do in government, and don’t hesitate to give all they have to help someone in need. He shares my goals of financial security, family prosperity, and spiritual growth. Our children are honor roll students. They are involved in everything from sports and dance to choir and the local thespian troupe. They enjoy school, and yes we have teenagers, who also love attending church. I myself, am a nurse who attends school full tie to complete a degree in Healthcare Administration, which will allow me to apply for graduate school. There I will earn my Doctorate in Physical Therapy.
    Personally I feel that some of the white population do feel threatened by not only the black population but minorities in general. They fear that in a time of racial equality many minorities are not only socially equal to them but socially, educationally, and financially superior to them. While many white families in the South believe they have their place in the world, many other races are making their place in the world. If you are the one sitting stagnant, that could be pretty threatening.

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  9. Me…personally…black, white, Hispanic, Asian….i would have asked that one customer if he/she was done…you are welcomed to leave b/c they waited 2hrs to get in and its 25 of them…that’s a hell of a lot more money than your $8 plate. So…get along or get out! “Come come, let me get you all seated…right over here! Is this a good table for you? Great….May I take your order…?”

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  10. That customer who felt uncomfortable should have moved or left the restaurant. Equation(1 uncomfortable customer -25 customers= negative return) Poor business move.

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  11. Your response was excellent. It would be great if you could post the recording so we can hear it. If done correctly, you could make this restaurant feel it. I also would consider a discrimination lawsuit against this establishment. I remember Denny’s used to do racial discrimination. I still don’t go there. You can’t disrespect me and think I will ever give you my money again. Keep us inform and make people pay for their wrongs like they would make you pay. And they make us (black people) pay every time they get a chance.

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  12. It saddens me to read this and it is totally unacceptable, I don’t know how we as people can behave in such a way, I have many friends of all race’s and would be appalled if this happened to them. I am glad you posted this, by doing so perhaps we can stamp this type of behavior out x

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  13. Ok REALLY? 2013 and it is still evident that we as AFRICAN AMERICANS are subjected to this behavior still.If we could united and ACTUALLY come together and not patronize these establishments maybe just maybe people would take notice. Rosa Parks sat down for her rights and it made monumental changes.Put this place on BLAST and don’t settle until this wrong is undone.

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  14. I am a 62 y/o black woman living in NY but born in Charleston SC. I recall the racism and blatant discrimination that existed during my youth and, in spite of the advances in civil rights, KNOW that the discrimination this family endured goes on every day – both veiled and outright. I am glad you reacted peacefully and did all the right things – and showed yourself to be better people than the complainer and the restaurant manager. I see this behavior on the NY city subways in my travels daily to/from work…the black person being the last one to sit next to; the grimaces when we sit next to a person of this mindset; the looks they give when they see someone who they feel threatened by (black young male, 2+ black young male; in stores (still followed by security); and many other instances which I don’t feel like mentioning. When a complaint is made, we are told we are too sensitive and we should be over it by now…totally unacceptable response. I shared your blo on my FB, Pinterest and twitter pages because it must be seen by more people. I know and love the city of Charleston, including North Charleston; but it’s history remains and there are many who still believe we should be treated as second class citizens…I beg to differ and will not stand for it. And I’m glad you didn’t either!

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  15. I remind my children, especially the youngest, 21, that racism and prejudice is alive and well in America.

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  16. she only have a right not to serve if they were misbehaving , and they weren’t according to the article…. I think they need to the courts.

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  17. Thanks for highlighting, and i am glad to post it as well. Incidents like this should not be tolerated, so here is support from London, UK.

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  18. This absolutely sickens me. I would love to feel that this doesn’t happen any more, but it still does…and it breaks my heart. I am a white man with a black family…they are my blood and my life line. We met as friends when I was 8, and became family a day after we met. When I was in need, I received more help from the black community than I did from the white community. It made me have such disdain for white people that I was becoming a white racist. But, I was taught how to love, to know what family is about, and show kindness, forgiveness and a love of God. When will this end?

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  19. I am so glad action was taken against this establishment. These people could have handled this the way so many of us do today. Walk away mumbling and grumbling, then turn around the next week and eat there again. We need to wake up and not let people treat us anyway they want to, and still patronize their establishments. When a police officer treats you like crap, take hi/her badge number.That owner didn’t care about what he had done until it became public, and it would affect his pockets. And how demeaning that he would think a “free meal”, would make it all better? Sue them for discrimination, make a big deal out of it! I wish more of us would do that, and then things would begin to change. Stop accepting the status quo, we are more than that!

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  20. I agree, so sorry things like this is still happening.

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  21. Nikki, you basically said it all right in a nutshell!!! This goes back to something I read in Dr. Ben Carson’s book, about how he learned that education is our only way to conquer racism. Will we ever be able to end racism? No, never! But by becoming educated we can change our outlook on it and how it affects us.

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  22. Nicki – you are 100% right. I also am a white woman here in the south & know exactly what you mean – how prejudiced white people feel perfectly comfortable making racially denigrating remarks in my presence because they feel that as a white person, I would naturally agree with them. I never let this crap go by without making my feelings known – it’s why my inlaws no longer speak to me. Some people may applaud your “bravery” in marrying outside your race, while others may be disgusted – in reality, you are just a smart woman who shopped “outside the box” when looking for a man to share her life & family with – if your kids are like you, then you & your husband have alot to be proud of!

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  23. Thank you for reporting this article! Sites like this give a voice to otherwise hidden or isolated news! I am in St Louis and would have never heard about this story had it not been for you! Thank you and I hope that first, we, as a country can officially acknowledge that racism is STILL a problem so that then we can began to fairly address the issues with the law mirroring REAL justice!

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  24. Nicki L.,

    Your story is inspiring. My mother is Japanese, father is black. The discrimination I witnessed growing up was similar to your experiences, as far as my family going out to public establishments. It’s really sad and a harsh reality that racism still exists in this country. You have clearly risen above the fray and have made a beautiful life with your husband and children. God bless you and your family.

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  25. were do what u got to do there were wrong shame on them

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  26. I will send my feeling of displeasure concerning this incident to Wild Wings.

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  27. Unacceptable behavior I hope a attorney has been notified. We must not standby and be treated like less than for a second more. We as the Black community spend the most money as consumers. I think it’s time for that to be reflected when banding together. We won’t sit back ideally!

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  28. This enrages me!!!! Our world is so ignorant in allowing this type of treatment. It is unnecessary and unacceptable! It should be illegal to treat people this way and that establishment should be fined and possibly lose their business license for such ignorance. If the punishment were more harsh for instances like this, maybe… just maybe then we would begin to see this type of behavior disappear! As long as it’s “ok”, it will continue. Apparently this business doesn’t need customers since they were so eager to turn away 25 paying guests. It’s not OK to discriminate and many of us are sick and tired of people being discriminated against for skin color! We are ALL people and it really is as simple as that!!!

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  29. This saddens me not only because I am from Charleston but because it means that this is still a reality. I do not quite know what to say except that the Brown family handled this in the utmost respectable way. Being a lesbian, I know all too well about discrimination and people feeling threatened. I feel that I must apologize for Wild Wings and their attitude but i must also apologize for my race. This is unacceptable in all kinds of ways. I appreciate you Derrick for bringing this to the media. Will it stop the racism? NO. Will it stop discrimination? NO. When people quit seeing COLOR and treat each other as the brothers and sisters that God intended, the world will be a much better place.

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  30. As the article said this has been ongoing and happening on all scales.

    How many times have you walked into a store with the intention to shop only to never be greeted or welcomed like all other patrons; and when address made to feel as if you’re at some fault, given a weak apology and a treat?

    This is the very definition of institutionalized racism, that we live with everyday. This behavior dates back to imperialism. All cultures have some type of hierarchy, that causes some to be down & others to be up. The system is designed that way.

    I propose to play the devils advocate and ask the question, why were they at Wild Wings anyway? Granted, I’ve never been, so there could be a number of reasons.
    There wasn’t a black owned and operated chicken spot to go to?

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  31. This doesn’t surprise me at all. What I don’t get is why the family waited so long to be seated. Two hours is a long time. After 20 minutes, I’m gone.

    It’s times like these where I’m reminded of/resigned to the fact that we have a good ways to go.

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  32. Semper Fi Jamie! And great job keeping the flow of communication open Derrick.

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  33. I can’t tell you what was in the heart of the complaining customer but I can say I’m surprised not one of the 25 people mention a heads up to the restaurant to expect such a large party. Not many people are so self confident you can make a point of recording their remarks, making the point that you expect to continue this issue, and not expect their tone to change.

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  34. LAWSUIT IN ORDER !!!!

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  35. This is so wrong on so many levels… Not only was the scared, customer, a flat out RACIST,… I believe the shift manager is one as well. smh … For the poor way the manager handled the situation, she should have been FIRED… ASAP… YOU’R A EMPLOYEE NOT THE OWNER.. THIS PATHETIC MANGER, LOST THE COMPANY A TON OF MONEY DUE TO HER OWN IGNORANCE… To sum it all up in a nut shell, Racism is never going to go anywhere… Why? Due to the fact that ignorance will never die… Our President is Black along with his Black first lady and kids… I would have thought we’ve come along ways.. Obviously, we have not! Still this tired ass nation is still racist… The only thing I feel these White Folks care to see, is a black man running around with a ball. aka Sports.. or Rap.. Wait only Jay-Z and Beyoncé have a pass… Until then… Us black folks will never amount to crap in the eyes of the ignorance.. I pray they do know this is a BRAND NEW DAY.. TIME.. AND GENERARTION.. ME PERSONALLY.. I WOULD HAVE NOT LEFT. I WOULD HAVE GONE TO THE SO CALLED SACRED COWARD AND ASKED THAT ASS TO LEAVE… P.S I’M AN EDUCATED, BLACK QUEEN,… MARRIED FOR 5 YEARS. DEGREE IN CRIMINAL JUSTICE… A MANAGER AS WELL.. NOT TO BELITTLE ANYONE BUT THERE ARE A LOT OF WHITE UNEDUCATED, UNHAPPY, PEOPLE’S WHO FEAR FOR CHANGE. SMH THANKFUL I HAVE NEVER EXPERIENCE THIS… ALL OF THE WHITE PEOPLE I’VE COME ACROSS ARE GREAT, HELPFUL, AND A PLEARSURE TO BE AROUND… SIGNING OFF…

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  36. “Mr. Brown’
    I’m a Executive Officer of an NAACP Branch, and I appreciate the coolnest, and courage, that you’all displayed. We just had a march on Washington this past weekend, for justice, and Etc:
    Those people just doesn’t get it. Remember this:
    Prayer is the child’s helpless cry to the”Father’s attentive ear–Amen !!

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  37. Wow! I am at a loss for words. Really, I cannot believe this. We live in the 21st Century with the Civil rights Act safe and secure. How dare anyone first say to a manager that they wouldn’t feel comfortable with a black family in close proximity to them. Why would you feel you could say that to a manger and expect your request to be honored? That’s the first question! The second wow is who do you think you are to actually tell a family of 25 peaceable patrons just trying to get a meal some bull crap like that. I would probably have blown a gasket. I cannot stand idly by and let this type of crap go on. That whole establishment should be closed down. We have to stop this type of blatant discrimination before it spreads to other areas. I remember in 1987 my ex-husband and I were in Ozark Alabama and we went to a Western Sizzlin with a white male friend. When we entered in, there were no black people there so my ex and I would be the only non white patrons. The restaurant was packed and there was little room left and when the hostess approached us she was so surprised that she greeted us by saying “I hope you enjoyed your meal”! We all laughed at her mistake and she recovered by welcoming us to the restaurant and seating us amongst all the stares. We sat there with our friend and enjoyed our meal and we didn’t feel intimidated at all. We enjoyed ourselves so much that the manager came and sat at the table with us for about 30 minutes and talked with us. So even though we got the stares we stayed right there refusing to be intimidated and enjoyed our time with our friend. We did not back down regardless of how people felt. So I thoroughly support any efforts in support of this family!!!

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  38. WOW!!!! Land of the White and the Free. I grew up in Charleston, now living in LA. SMH. I tell people that ask about the South, yeah, you can be refused service anywhere because of skin color. They don’t believe me. WOW!!!!! At the end of the day, we are all viewed as a n***** first, as Oprah and our Beloved President Obama have dealt with recently, no matter who you are or how much money you have. SMH. This is our reality. We still need to come together as a race to be taken seriously. But it’s still sad to see something like this. Just sad. SMH.

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  39. They should post WHITES ONLY on the Signs. Money is not racism and is accepted everywhere and circulated thru many race types hands.

    People came to enjoy a meal with good conpany and PURE UGLINESS had to show its face. I will never go there and my friends and family won’t either.

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  40. This restaurant and the manager that did this is some bullshit! The family should sue and become the new owners of that restaurant and of course change the name. They should be awarded that restaurant free and clear in a court hearing. I’m so f’ing sick and tired of racism. It’s f’ing sickening. The racist F’er who made the request for the group to not be seated needs to be hung, like their ancestors did to my ancestors.

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  41. IF YOU WANT A RESOLUTION TO THIS WATCH ” THE TIME AND WHAT MUST BE DONE” ON NOI.ORG 33 WEEKS OF INSTRUCTIONS AND GUIDANCE FOR BLACK PEOPLE.THIS IS NOT A SUPRIZE. WHITE PEOPLE HAVE BEEN DEMONSTRATING FOR HOW MUCH THEY HATE US. LETS START DOING FOR OURSELF.

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  42. I would definitely sue this establishment for racial discrimination, that this happened in the state of South Carolina, does not surprise me one bit.

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  43. CUDOS TO U BROTHERS AND SISTERS FOR STANDING UP FOR WHAT U KNOW TO BE RIGHT I AM A TRUUCK R AND AVID TRAVLER WITH MY FAMILY. I HAVE BEEN TO WILD WINGS B-4 BUT NEVER AGAIN. YOU HAVE MY SUPORT. L.C. MORROW KANKAKEE ILL.

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  44. Semper Fi Jamie!

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  45. Yes, they should. Im sad to see that Charleston has not changed since I lived there in the 80’s

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  46. Please do not leave this matter udone take the necessary steps in doing so. Do not let wild wings cafe buy you and family off. This is for real discrimination.

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  47. Something like this just happened here in Michigan, at a hospital. A white man whose baby was being born in the hospital asked that no black people(nurses) handle his baby, and had them to put a sign up and they did. Needless to say the hospital was sued by a few black nurses and won…….But my problem is not with the business it is with the managers/ supervisiors who acknowledge these outrages request….. Because the owers are not there when this takes place and you know that the white patrons are not going to go on the internet and state that they wanted a black family to be moved and management would not do it……..Not to mention if you get fired because they would not accomdate such a racist statement, then you know you have a very lucrative lawsuit……………

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  48. Only thing I can say is I see no reason anyone would be threatened by a group of people of any color. Maybe if they came in dressed like street thugs, Klan members or the such…maybe there would be a reason…but this looks like your average group of people and I wouldn’t feel threatened by them.

    But…. what if a black person had said they feel threatened by them. Would that be racism too? The other thing that comes to mind is this is South Carolina we are talking about – a hotbed of racism. Unless you’re a fat old white redneck you’re not going to be accepted down there because the land of the slave owners is still the land of hatred of all Africans irregardless of if you look like a thug or in a three piece suit.

    But…people can change that. Outnumber them and vote. Run their good old white boys out of office and change the laws. It’s the only way change will ever happen in the deep south.

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  49. Aw, this was an exceptionally nice post. Taking the time and actual effort to make a really good
    article… but what can I say… I procrastinate a lot and never
    seem to get anything done.

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  50. I’m extremely impressed with your writing skills and also with the layout
    on your weblog. Is this a paid theme or did you customize it yourself?
    Anyway keep up the nice quality writing, it is rare to see a great blog like this one today.

    Post a Reply

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